Privacy Policy

 

This PRIVACY POLICY explains the process of how any personal data collected when you use or register or use any digital products on the website.

Any data collected is done with your permission and is only used for essential communication about class and appointment bookings, the purchase of products and services and relevant and appropriate direct marketing designed to enhance your experience and the services offered. We do not sell your data with third parties at any time.

www.olivianewstead.com takes your privacy seriously and is committed to ensuring that your personal data is protected. Should you be asked to provide information when registering on the booking system or website you can be assured that it will only be used in accordance with this privacy statement.

 

DATA COLLECTION

www.olivianewstead.com collects your name, email address and other relevant personal data such as phone number, postal address, emergency contact, referral type, date of birth and gender (where appropriate) when you sign up to a class. This is necessary in order to carry out basic communication, fulfil bookings, and give you the best service and to safeguard your health and wellbeing. We do not share any information with unrelated third parties nor do we collect or retain any information other than as required for the provision of products or services. Information collected will be stored securely in the UK and securely destroyed if it is no longer required.

DATA USE

Email is the primary form of communication with you if you are an existing client with general email newsletters sent out using MailChimp. You have the right to opt out of these at any time. An opt-out for marketing emails is provided in every communication sent. This data is collected to give you the best service possible and in order to tailor our products to clients needs more accurately in the future. We use Google Analytics, this information includes data on the amount of time spent on our website, the number of pages accessed and the popularity of each page. This information is used only by www.olivianewstead.com to improve products and services. Google Analytics is a generic tool and does not identify the individual. We do not pass on or sell this information to any third parties.

ACCESS TO PERSONAL INFORMATION

You have a right to access information held about you. Any access request may be subject to a small fee to meet our costs in providing you with details of the information held about you. If you consider that the information we hold about you is false, you may where appropriate, have the data erased, amended or updated. Requests should be made via the contact form.

 

PERSONAL INFORMATION AND SECURITY

Employees and data processors that have access to, and are associated with, the processing of your personal information are legally and contractually obliged to respect the confidentiality of your data. We take reasonable precautions to ensure that any personal information, which you provide, is used only for the purposes set out in this policy. We do not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

However, the Internet is not a completely secure network and we cannot guarantee that other parties will not intercept such information.

 

COOKIES

In order to allow us to automatically track and log your personal data, we use Internet technologies such as cookies. You can decide to accept, decline or remove cookies using your web browser settings, but you should know that declining the use of cookies could affect your experience of this and other sites. For detailed information on cookies and how you can choose to allow or prevent sites accessing cookies, see www.allaboutcookies.org.

 CHANGES

We will post changes to the Privacy Policy on this page so you are always aware of what information we collect, how we use it and in what circumstances we disclose it.

Questions about the Privacy Policy should be sent to us using the contact form. 

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

CONTACT US

If you have any queries about this policy or any of the data we hold, please contact via email hello@olivianewstead.com